Return Policy
We want you to be completely satisfied with your RZSN Sports purchase.
30-Day Satisfaction Guarantee
Most items can be returned within 30 days of delivery for a refund or exchange.
How to Return
- 1
Contact our support team at returns@rzsnsports.com for a Return Authorization (RA) number
- 2
Package the item securely with original packaging and tags attached
- 3
Include your RA number clearly on the package
- 4
Ship to our return center using a trackable service
Refunds
- ✓
Refunds processed within 5 business days of receiving return
- ✓
Original shipping costs are non-refundable
- ✓
Refund method: Original payment method
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error or defective product.
Non-Returnable Items
- ✗
Personalized/customized items
- ✗
Underwear, socks, and swimwear
- ✗
Clearance or final sale items
- ✗
Products without original packaging
Need Help With a Return?
Contact our returns team for assistance:
Email: returns@rzsnsports.com
Phone: 8521553912 (Mon-Fri, 10AM-6PM)